{"id":1254,"date":"2021-11-22T15:15:39","date_gmt":"2021-11-22T14:15:39","guid":{"rendered":"https:\/\/perisens.de\/?page_id=1254"},"modified":"2026-01-28T11:50:15","modified_gmt":"2026-01-28T10:50:15","slug":"support","status":"publish","type":"page","link":"https:\/\/perisens.de\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[vc_row][vc_column][vc_empty_space height=”100px”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””]<\/p>\n

Support<\/h2>\n

[\/vc_column_text][vc_column_text css=””]<\/p>\n

Our technology experts will be happy to assist you with your questions.
\nReaction times<\/strong> from service technicians\/application engineers are usually within 24 hours on Monday to Friday<\/strong>.[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/3″ offset=”vc_col-lg-offset-0 vc_col-lg-4″][vc_icon icon_fontawesome=”fas fa-user-clock” color=”custom” background_style=”rounded-less” background_color=”custom” css=”” custom_color=”#2e5972″ custom_background_color=”#cccccc”][vc_column_text css=””]<\/p>\n

Standard service hours<\/h5>\n

[\/vc_column_text][vc_column_text css=””]Monday to friday:<\/strong>
\n8 am to 6 pm (CET)[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_icon icon_fontawesome=”fas fa-phone-alt” color=”custom” background_style=”rounded-less” background_color=”custom” css=”” custom_color=”#2e5972″ custom_background_color=”#cccccc”][vc_column_text css=””]<\/p>\n

Support by telephone<\/h5>\n

[\/vc_column_text][vc_column_text css=””]Please call us at:<\/p>\n

+49 89 959 277 510<\/strong><\/h5>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_icon icon_fontawesome=”fas fa-envelope” color=”custom” background_style=”rounded-less” background_color=”custom” css=”” custom_color=”#2e5972″ custom_background_color=”#cccccc”][vc_column_text css=””]<\/p>\n

Support by mail<\/h5>\n

[\/vc_column_text][vc_column_text css=””]Please write an email to:<\/p>\n

support@perisens.de<\/strong><\/h5>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator css=””][vc_column_text css=””]<\/p>\n

Download technical documents<\/h4>\n

[\/vc_column_text][vc_empty_space height=”30px”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][vc_single_image image=”1163″ img_size=”full” style=”vc_box_shadow” css=””][vc_column_text css=””]<\/p>\n

RMS-C<\/strong><\/h4>\n

Technical data of RMS-C<\/p>\n

    \n
  • datasheet<\/li>\n
  • CAD data<\/li>\n
  • manual<\/li>\n
  • software<\/li>\n<\/ul>\n

    [\/vc_column_text][vc_btn title=”Download (Password required)” i_icon_fontawesome=”far fa-arrow-alt-circle-down” css=”” add_icon=”true” link=”url:https%3A%2F%2Fperisens.de%2Fsupport%2Frms-c-customer-documents|target:_blank”][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”1163″ img_size=”full” style=”vc_box_shadow” css=””][vc_column_text css=””]<\/p>\n

    RMS-C-Reflection<\/strong><\/h4>\n

    Technical data of RMS-C-Reflection<\/p>\n

      \n
    • datasheet<\/li>\n
    • CAD data<\/li>\n
    • manual<\/li>\n
    • software<\/li>\n<\/ul>\n

      [\/vc_column_text][vc_btn title=”Download (Password required)” i_icon_fontawesome=”far fa-arrow-alt-circle-down” css=”” add_icon=”true” link=”url:https%3A%2F%2Fperisens.de%2Fsupport%2Frms-c-reflection-customer-documents|target:_blank”][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”1165″ img_size=”full” style=”vc_box_shadow” css=””][vc_column_text css=””]<\/p>\n

      RMS-CR2<\/strong><\/h4>\n

      Technical data of RMS-CR2<\/p>\n

        \n
      • datasheet<\/li>\n
      • CAD data<\/li>\n
      • manual<\/li>\n
      • software<\/li>\n<\/ul>\n

        [\/vc_column_text][vc_btn title=”Download (Password required)” i_icon_fontawesome=”far fa-arrow-alt-circle-down” css=”” add_icon=”true” link=”url:https%3A%2F%2Fperisens.de%2Fsupport%2Frms-cr2-customer-documents|target:_blank”][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”25px”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][vc_single_image image=”941″ img_size=”full” style=”vc_box_shadow” css=””][vc_column_text css=””]<\/p>\n

        RMS-D<\/h4>\n

        Technical data of RMS-D<\/p>\n

          \n
        • datasheet<\/li>\n
        • CAD data<\/li>\n
        • manual<\/li>\n
        • software<\/li>\n<\/ul>\n

          [\/vc_column_text][vc_empty_space height=”22px”][vc_btn title=”Download (Password required)” i_icon_fontawesome=”far fa-arrow-alt-circle-down” css=”” add_icon=”true” link=”url:https%3A%2F%2Fperisens.de%2Fsupport%2Frms-d-customer-documents|target:_blank”][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”1166″ img_size=”full” style=”vc_box_shadow” css=””][vc_column_text css=””]<\/p>\n

          RMS-D-M<\/h4>\n

          Technical data of RMS-D-M (RMS-D with scanning option)<\/p>\n

            \n
          • datasheet<\/li>\n
          • CAD data<\/li>\n
          • manual<\/li>\n
          • software<\/li>\n<\/ul>\n

            [\/vc_column_text][vc_btn title=”Download (Password required)” i_icon_fontawesome=”far fa-arrow-alt-circle-down” css=”” add_icon=”true” link=”url:https%3A%2F%2Fperisens.de%2Fsupport%2Frms-d-m-customer-documents|target:_blank”][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”1166″ img_size=”full” style=”vc_box_shadow” css=””][vc_column_text css=””]<\/p>\n

            RMS-D-M-SAR<\/h4>\n

            Technical data of RMS-D-M-SAR (RMS-D with scanning and SAR-Option)<\/p>\n

              \n
            • datasheet<\/li>\n
            • CAD data<\/li>\n
            • manual<\/li>\n
            • software<\/li>\n<\/ul>\n

              [\/vc_column_text][vc_btn title=”Download (Password required)” i_icon_fontawesome=”far fa-arrow-alt-circle-down” css=”” add_icon=”true” link=”url:https%3A%2F%2Fperisens.de%2Fsupport%2Frms-d-m-sar-customer-documents|target:_blank”][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator css=””][vc_column_text css=””]<\/p>\n

              Downloads for our partners<\/h4>\n

              [\/vc_column_text][vc_btn title=”Download (Passwort required)” color=”sky” i_icon_fontawesome=”far fa-arrow-alt-circle-down” css=”” add_icon=”true” link=”url:https%3A%2F%2Fperisens.de%2Fsupport%2Frms-partners-documents|target:_blank”][vc_empty_space height=”30px”][vc_separator css=””][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

              [vc_row][vc_column][vc_empty_space height=”100px”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””] Support [\/vc_column_text][vc_column_text css=””] Our technology experts will be happy to assist you with your questions. Reaction times from service technicians\/application engineers are usually within 24 hours on Monday to Friday.[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/3″ offset=”vc_col-lg-offset-0 vc_col-lg-4″][vc_icon icon_fontawesome=”fas fa-user-clock” color=”custom” background_style=”rounded-less” background_color=”custom” css=”” custom_color=”#2e5972″ custom_background_color=”#cccccc”][vc_column_text css=””] Standard service hours [\/vc_column_text][vc_column_text css=””]Monday to friday: 8 am to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":30,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1254","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/perisens.de\/en\/wp-json\/wp\/v2\/pages\/1254","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/perisens.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/perisens.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/perisens.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/perisens.de\/en\/wp-json\/wp\/v2\/comments?post=1254"}],"version-history":[{"count":54,"href":"https:\/\/perisens.de\/en\/wp-json\/wp\/v2\/pages\/1254\/revisions"}],"predecessor-version":[{"id":3900,"href":"https:\/\/perisens.de\/en\/wp-json\/wp\/v2\/pages\/1254\/revisions\/3900"}],"wp:attachment":[{"href":"https:\/\/perisens.de\/en\/wp-json\/wp\/v2\/media?parent=1254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}